User Feedback

The CitizenScape project has defined a set of Evaluation Criteria and a Pilot Trials Monitoring Plan, providing evaluation of the CitizenScape Pilot service in 4 varied Legislative Authority contexts, countries and languages in Bristol, UK,  Donegal, Ireland,  Genova, Italy and Zelina, Slovakia. This is assessing the legislative participation impact of the service and its relationship to wider aspects of e-governance, and will establish the varying contextual issues that need to be addressed in implementing CitizenScape in different legislative, constitutional, political and linguistic environments.

The evaluation is measuring how the CitizenScape service contributes to the Democratic Renewal and increased Citizen Legislative Engagement in the 4 Regions, by citizen participation in local legislative and democratic activities and interactions. It looks at the full scope of the CitizenScape project and examines each of the following areas:
• Evaluation of the project against all stated objectives and business plan assumptions
• Evaluation of the system usage by the public and its democratic impacts
• Cost benefit analysis from the point of view of the actors involved
• Review of the CitizenScape methodology
• Technical evaluation of platform performance
• SWOT analysis for wider deployment

The results will be reported at the end of the 12 month Pilot Trials in December 2009.

User Feedback Blog

Tell us what you think of the service at the CitizenScape Blog. Record your thoughts, comments, pictures, etc. that can be shared for best practice purposes. This data will also contribute towards evaluation of the service.

MOMENTUM End User Questionaire

The eParticipation Support Action, MOMENTUM, has a common online end-user questionnaire to evaluate the pilots of all projects in the eParticipation Action. This invites all end users who participated in a project pilot to evaluate the platform, the process and the discussion of the project at http://userp.uni-koblenz.de/~egov/survey/index.php?sid=98962&lang=en